This privacy page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information.

What personal information do we collect from the people that visit our blog/ website, or complete our forms?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

that you could buy from our website;
to administer our various services;
to comply with our statutory obligations as well as interacting with regulatory authorities;
to conduct business case analysis to improve our service, marketing and/or provide new offerings;
to maintain and make information accessible to you on the website/s;
to supply you with marketing that is pertinent to you, or to information regarding our services and products;
to initiate and confirm your Identity on our website/s;
to retain, administer, operate, develop, and secure the website/s and the execution and viability of the website/s;
to preserve our rights in any litigation;
to observe, stop or deal with alleged or actual fraud, security, or the abuse, incorrect or unauthorised use of the website/s and/or breach of this Privacy Notice or any of the terms and conditions that relate to the viewing of the website/s;
to correspond with you and collect a record of our interactions with you and your interactions with us;
to tell you about any changes to the website/s, the Privacy Notice, or other changes which we consider pertinent;
to create/maintain user profiles to examine and differentiate how you as well as other viewers use the website/s, counting (without limitation) habits, preferences, click-patterns, times as well as frequency of use, demographics as well as trends;
to examine and contrast the versions of Access Devices that you and alternate viewers use and where you use them; and
for any separate reasons pertinent to our business pursuits if they follow the law and as consented by you.

How do we protect visitor information?

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user’s preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Log Data

Whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website or blog that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Third-party Disclosure

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Children’s Privacy

Our Services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We will notify you of such changes.

POPI Act

The Personal Protection of Information Act comes into effect on the 1st July 2021 which deals with the collecting and processing of private information.

We would also like to place on record that our firm has complied with all the provisions of the POPI act that relates to us, in regard to the processing, security and backup of your data safely.

Please refer to How do we use your information to view on how your data is used.

You have the right to access the personal information we hold about you. You also have the right to ask us to update, correct or delete your personal information. We will take all reasonable steps to confirm your identity before providing details of your personal information or making changes to your personal information. You can contact us with the information provided below to request the information you would like.

The Busy Bookkeeper (Pty) Ltd will take reasonably practicable steps to ensure that the personal information is complete, accurate and up to date where necessary.

CAN-SPAM Act

The CAN-SPAM Act of 2003 is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Please refer to How do we use your information to view on how your data is used.

To be in accordance with CAN-SPAM we agree to the following:

NOT use false, or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honour opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us using the information below.

The Busy Bookkeeper (Pty) Ltd

70 Stellawood Road

Durban, South Africa, 4001

Phone: +2761 405 4737

hello@thebusybookkeeper.co.za